FAQ | questions


What kind of questions can I ask here?

This is a question and answer site for questions related to the premiumwd Platform and the premiumwd product.

The best questions lead to a solution or a better understanding of a problem. No question is too esoteric and no level of technical knowledge is looked down upon. If you have tried a dozen different things to solve your problem and you hit a roadblock, just ask. Chances are someone else has or had the same problem at some point.

You can ask any question related to:

  • General questions around how the platform works.
  • Questions around if something is supported.
  • How to accomplish certain tasks with premiumwd.

The more detailed you are in the question you are asking, the better! Include code, examples, and anything else needed to give context to your question.

What are the rules around asking questions? What kinds of questions should I not ask here?

We are building a community knowledge base that can be searched. If your question would not provide value if a visitor found it using a search, it is probably not appropriate for this forum.

  • Please ask a SINGLE question per post. Posts will be edited to remove multiple questions per post.
  • Please ask questions that are answerable. Overly open ended questions diminish the usefulness of this site. Questions must have a subjective answer.
  • If you are encountering a bug with our system, please contact support@premiumwd.com.
  • If you have release date questions, please refer to our blog for an official update stream. If no date is there, none is available.
  • This is not a forum for general programming questions or questions about opinions, release dates, policies or preferences.
  • Your questions should be reasonably scoped. If you can imagine an entire book that answers your question, you’re asking too much.
  • Do not ask for outside help or contract work.
  • Please use proper grammar. Questions that are not well worded and can not be easily rephrased appropriately may be removed.

If your motivation for asking the question is “I would like to participate in a discussion about ___”, then you should not be asking here. However, if your motivation is “I would like others to explain ___ to me”, then you are probably OK. (Discussions are of course welcome in our real time web chat.)

To prevent your question from being flagged and possibly removed, avoid asking subjective questions where:

  • every answer is equally valid: “What’s your favorite __?”
  • your answer is provided along with the question, and you expect more answers: “I use ___ for ___, what do you use?”
  • there is no actual problem to be solved: “I’m curious if other people feel like I do.”
  • we are being asked an open-ended, hypothetical question: “What if __ happened?”
  • it is a rant disguised as a question: “__ sucks, am I right?”

(The above section answer was adapted from MetaFilter’s FAQ and StackOverflow’s FAQ.)

How should I title my questions?

Your title should make sense without reading the description and should be in the form of a question.

  • Bad: “CSS Help!!”
  • Bad: “CSS images”
  • Good: “How can I control the max height of my gallery images?”